FAQ

The company’s valid business license or registration certificate, bank account certificate, business website or app and description, and ultimate beneficiary’s identity certificate are required. Details vary by industry, please contact a business consultant.

Qualification review usually takes 1–3 working days, technical docking can take up to 24 hours at the earliest, and the overall process usually takes 2–5 working days.

A sandbox environment is provided to simulate the main payment status and callbacks to facilitate verification before going online.

Single P2P payment ranges from ¥100 to ¥500,000, adjusted according to merchant level; large amounts may be assessed separately.

The routing layer will allocate real-time weights based on channel health and historical performance, and quickly switch when exceptions occur. At the same time, it relies on years of accumulated channel and operation and maintenance experience to reduce the impact of single-point fluctuations on the overall success rate.

P2P averages about 30 seconds, and the fastest is about 5 seconds; online banking express usually takes 1–3 minutes.

Support, can be initiated through API or backend, usually completed within 1–3 working days.

Supports HKD, USD, CNY, USDT; bank wire transfer and cryptocurrency.

Standard T+1, senior merchants can apply for T+0, subject to contract.

PCI DSS Level 1 and ISO 27001 are baseline controls; transmission adopts TLS 1.3, static sensitive fields AES-256; funds and operations are separated, and the balance is deposited in the licensed institution.

Log in to the backend immediately to reset the key and contact technical support; the old key will become invalid after the new key takes effect.